Coastal Care is Committed to You

As an agent, you understand the importance of satisfying clients from the beginning of their policy through an unfolding crisis. After all, satisfied clients are your No. 1 referral source.

Fortunately, like you, Coastal Care Nursing Associates also wants only the best in service for our private care clients. Since you service hundreds, sometimes thousands of homes, we are here to help with quick follow up, easy telephone support (in or outside of the home), and special programs to reduce elimination periods.

How we do it

Coastal Care creates the perfect client/caregiver match and makes weekly reassurance calls. We also relieve clients and their families of the task of handling their long-term care insurance. Here, our commitment to them extends to you. Coastal Care Nursing:

• Is a trusted Extension of Your Service through our own customer service and superior home care
• Offers Personalized Service Specifically for Agents, including the prompt handling of referrals (including orphan referrals and case management of orphan referrals), client contact (upon request) to discuss home care costs versus nursing home costs, and the Long-Term Care Insurance Partnership Program. You will receive the same personalized level of service as your clients.
• Provides Hassle Free Claims – Coastal Care completes all claims, claims processing and billing. We’ll even call with client progress updates, if requested.
• Advocates for Your Clients by billing insurance directly and monitoring client benefits for hassle-free options